Frquently Asked Questions:
1. Do I need to send the original receipt?
A photocopy of a receipt is always sufficient to redeem your rebate.
If you send your original, always make a copy to keep for your records.
2. I’ve lost my receipt, what should I do?
Please visit your local store where the purchase was made and ask them to reprint a receipt for you.
This process can be more easily facilitated if you’ve paid with a credit card and know the date of purchase.
3. I purchased online and have no receipt, how do I redeem my rebate?
Qualifying purchases made online usually have an email validating your purchase date, amount invoiced and
also have a packing slip included in the shipment. For online purchases, the email and packing slip are used as the sales receipt.
Please provide both for purposes of validating your purchase when a copy of receipt is requested.
4. Do I have to give my email address?
An email address is preferred as it allows us to provide you with up to date information regarding your rebate submission.
All information submitted with your rebate form is kept confidential and never sold to third parties.
5. If I mail in my submission, where do I send my rebate request?
In order to ensure that your rebate is processed as quickly as possible, check the mailing address on the submission form
that you can download above.
Please make sure that you fill in the form completely as omission of any required information will delay processing.
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